Social media: 7,085 posts reported out of the 5.1 million analysed during the 2023 Women's World Cup

News Tank Football - Paris - News #309695 - Published on
©  FIFA
A campaign against discrimination during the Women's World Cup 2023 - ©  FIFA

• 5.1 million posts and comments in 35 different languages analysed using artificial intelligence;
• 103,000 posts reported by AI and reviewed by human moderators;
• 7,085 comments verified as abusive and reported to social media platforms;
• 117,000 comments hidden;
• 5,800 unique accounts detected sending abusive content;
• 50% of abusive messages verified as homophobic, sexual and sexist comments.

These are the main figures in the activity report on FIFA's Social Media Protection Service (SMPS) during the Women's World Cup 2023 (in Australia and New Zealand), published by the world body and FIFPro on 11/12/2023 (document available to download).

For the competition, FIFA deployed this system for monitoring, detecting and moderating discriminatory or threatening comments and messages towards various parties (national teams, players, referees), in collaboration with the main social media platforms and using artificial intelligence. FIFA's service was available to 2,111 official accounts, including 697 players and coaches, 29 referees, the 32 competing national teams, as well as 35…

©  FIFA
A campaign against discrimination during the Women's World Cup 2023 - ©  FIFA

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